0x
004365
2020-03-04

Authorization Error in SHAPE-THIN 9 Due to Missing License

I have installed SHAPE‑THIN 9. Now, I get a warning message that the authorization failed. The program is only available as a demo version.


Answer:

You have a license for the program SHAPE‑THIN 7 or SHAPE‑THIN 8. Your service contract includes all updates within these program versions.

However, SHAPE‑THIN 9 is a fee-based upgrade. Our sales department will give you a cost quote for switching programs.


Author

Gerhard works in product engineering in the field of timber structures and also assists with customer support. He draws on his development experience to create practical and actionable solutions.



;